Privacy Policy

1. The Purpose of the Clarification Text and the Position of the Company's Data Controller

Milvasoft Software Informatics Research Development Consultancy San. ve Tic. Ltd. Sti. (“Milvasoft”), in terms of personal data regarding customers, to clarify the personal data processing activities carried out by customers in accordance with the Law No. It is aimed to obtain their express consent for the specified situations.

2. Information Sources in the Scope of Personal Data

2.1. Information Provided by Users

The information that users provide to Milvasoft by using "OPS!YON" products is received and recorded by Milvasoft. The information obtained in this way is the information that the users provide to Milvasoft with their free will. It should be taken into account by the users that it will not be possible to fulfill the request if the users do not provide the mandatory information required by the service requested.

It is the users responsibility to ensure that the information provided by the users is correct and complete. False, misleading or incomplete information should not be given. Giving false, misleading or incomplete information or making statements may affect the validity of the requested service, Milvasoft's responsibilities to users and/or third parties, and/or may cause Milvasoft to fail to fulfill its obligations properly. In such a case, Milvasoft does not accept any responsibility. If Milvasoft is damaged due to incorrect, misleading or incomplete information, it is the user's responsibility to compensate for this damage.

2.2. Automatically Provided Information

It is the information obtained as a result of the use of the application, which is obtained through the identification system called "cookie", which allows computers and browsers to automatically recognize users when users use this application, or through the services that users receive here.

2.3. Information from Other Sources

It is the information that is not shared by the users in “OPS!YON”, but the privacy policies are provided by Milvasoft and/or the third party or persons with which it can act.

3. Personal Data to be Processed with the Explicit Consent of Customers, Use of This Data and Purposes of Processing:

In the following cases where the personal data processing conditions in Articles 5/2 and 6/3 of the Law cannot be met, the express consent of the customers is required for the processing of personal data by Milvasoft. In this context, personal data of customers; Creating campaigns for customers, cross-selling, determining the target audience, executing activities to increase the user experience by tracking customer movements, developing the operation of the OPS!YON application and personalizing it according to customer needs, conducting direct and non-direct marketing, personalized marketing and remarketing activities, Planning and execution of sales and marketing processes of Milvasoft's products and/or services, including for the purposes of performing personalized segmentation, targeting, analysis and internal reporting activities, planning and executing market research, customer satisfaction activities, and customer relationship management processes. Creating and/or increasing loyalty to the products and/or services offered by Milvasoft, making special promotions, promotions and promotions to the members/customers and customer candidates or visiting visitors using the OPS!YON application. in order to offer marketing offers, to improve the content of the application according to users and / or to determine their preferences; Within the scope of planning and executing the processes of users to monitor their browsing information on the application and/or membership usage history on the application, to match the information collected from the users through different methods such as online and offline information or at different times, and to use this information together with the information obtained from other sources such as third parties. It can be processed in line with the approval of the customer and shared with the parties specified in this Clarification and Consent Text.

Milvasoft has the right to store, process and turn this information into data within the framework of this privacy policy, pursuant to this Privacy Policy accepted by the visitor. Milvasoft and its affiliates will be able to use and/or share this data and stored information indefinitely in all kinds of promotion, advertisement, communication and similar applications, with the person and/or persons, third party or persons in cooperation with Milvasoft, provided that Milvasoft consents. By accepting this Privacy Policy, it is accepted that the User consents to the use of the data and stored information of the user on the platform for all kinds of promotion, advertisement and communication.

4. Sharing and Access of Personal Data of Customers:

The procedures and principles to be applied in personal data sharing are regulated by the applicable legislation, and the personal data and sensitive personal data of the data subject can be transferred to third parties in the country and/or abroad.

Personal data of customers may be shared with Milvasoft's subsidiaries, business partners, suppliers, shareholders, legally authorized public institutions and organizations and private institutions within the framework of the personal data processing conditions and purposes set forth in article 3 of this agreement. In addition, the personal data of the customers are transferred abroad because the servers and data center are located abroad. Milvasoft and OPS!YON will ensure that these companies comply with the company's confidentiality standards and conditions, in case of working with different people to receive service for some or all of the service provided.

The user may request the deletion or anonymization of his data by sending an e-mail to the [email protected] e-mail address so that the data and stored information belonging to his party are not used by Milvasoft in all kinds of promotion, advertisement and similar applications.

The copyrights of information, images, photographs, designs, materials and their arrangement in OPS!YON belong to Milvasoft. All copyrights, know-how, registered trademarks, patents, intellectual and other proprietary rights regarding the information and materials contained in OPS!YON, excluding the materials belonging to third parties, are reserved by Milvasoft.

5. Collection Method and Legal Reason of Personal Data:

Personal data is collected electronically from customers. Personal data collected for the above-mentioned legal reasons can be processed and transferred for the purposes specified in Articles 5 and 6 of the Law and in this Clarification and Consent Text.

6. Storage and Protection of Personal Data

Personal data shared by users through the OPS!YON application are stored for the period required by the purposes specified in this Privacy Policy and for the statute of limitations specified in the relevant legislation. In addition, the personal data in question may be stored in case of any dispute that may arise between the user and Milvasoft, to a limited extent for the purpose of making the necessary defenses within the scope of the dispute.

Milvasoft takes the necessary technical-administrative measures to ensure that personal data is not processed unlawfully, that personal data is not illegally accessed, and that personal data is protected, in accordance with the conditions determined in the relevant legislation or expressed in this Privacy Policy, by considering appropriate conditions and costs, and to ensure the minimum level of security. takes

Milvasoft does not disclose the personal data obtained from users to others in violation of the provisions of this Privacy Policy and the Law on the Protection of Personal Data, and does not use it for purposes other than processing. In case of linking to other applications through the application, Option does not bear any responsibility for the privacy policies and contents of the applications and the user is recommended to review these texts.

7. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time in order to comply with changing conditions and legislation.

8. Cookie Policy

Cookies are small text files that are stored on the device or network server via browsers by the websites you visit. Milvasoft uses Cookies in order for users to benefit from the OPS!YON application in the most efficient way and to improve the user experience. If users do not prefer to use cookies, they can delete or block cookies from their browser settings. Almost all internet browsers have options to delete cookies from the hard disk, prevent them from being written, or receive a warning message before they are saved. However, this may affect the use of the OPS!YON application. As long as Milvasoft does not change the cookie settings of the users' browsers, it will assume that the use of cookies through the OPS!YON application is accepted. The regulations regarding the collected data can be accessed from the Privacy Policy Text available at

The main reasons for using cookies in the OPS!YON application are to improve the services offered to users by increasing the functionality and performance of the OPS!YON application, to improve the OPS!YON application and to offer new features through this application and to personalize the offered features according to the preferences of the users, to ensure commercial security.

9. Deletion or Anonymization of Personal Data

Deletion of personal data is the process of making personal data inaccessible and non-reusable for the relevant users. The data controller is obliged to take all necessary technical and administrative measures to make the deleted personal data inaccessible and reusable for the relevant users. Anonymization of personal data means that personal data cannot be associated with an identified or identifiable natural person under any circumstances, even if it is matched with other data. In order for personal data to be anonymized; Personal data must be rendered incapable of being associated with an identified or identifiable natural person, even by using appropriate techniques for the recording medium and the relevant field of activity, such as returning and matching the data with other data by the data controller, recipient or recipient groups. The data controller is obliged to take all necessary technical and administrative measures regarding the anonymization of personal data.

Despite the fact that the personal data has been processed in accordance with the law, in the event that the reasons for processing disappear, these data are deleted, destroyed or anonymized by the data controller ex officio or upon the request of the data subject. In cases where the reasons requiring processing are eliminated, the data controller deletes, destroys or anonymizes personal data. The application of the person concerned is not required for this.

On the other hand, the data controller, who has prepared a personal data storage and destruction policy within the framework of the Regulation on the Deletion, Destruction and Anonymization of Personal Data, in the first periodical destruction process following the date on which the obligation to delete, destroy or anonymize personal data arises. deletes, destroys or anonymizes

10. Customers' Rights as Personal Data Owners

Data owners pursuant to Article 11 of the Law; (i) to learn whether personal data about them is processed, (ii) to request information if personal data has been processed, (iii) to learn the purpose of processing personal data and whether they are used in accordance with its purpose, (iv) to which personal data is transferred in the country or abroad. knowing the third parties, (v) requesting the correction of personal data in case of incomplete or incorrect processing and requesting the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred, to request the deletion or destruction of personal data in case of withdrawal, and to request the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred, (vii) to object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems, and (viii) to receive personal data has the right to demand the compensation of the damage in case of loss due to unlawful processing of the data. Requests regarding the exercise of these rights can be submitted to the personal data owners via the address determined by Milvasoft, with the methods specified in the Policy on the Processing and Protection of Personal Data under Law No. 6698. Milvasoft will evaluate such requests and conclude them within 30 days. Milvasoft reserves the right to charge a fee based on the fee schedule (if any) determined by the Personal Data Protection Board.